FAQs - eAccess
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Frequently Asked Questions

General

The eAccess Institutional Subscription is an annual service that provides Institutions access to an online portal (eAccess) that allows employees to access AHA eBooks with very little administrative effort. 

Institutions can subscribe to specific courses and service levels to meet their training needs.

*Institutions are healthcare organizations and healthcare training centers who conduct ECC & CPR training for their employees.

Upon purchase, your subscription can be accessed at https://eaccess.heart.org. eAccess is a portal used to provide digital access to the subscription of AHA course materials including BLS, ACLS & PALS.

An eBook is an electronic version of a book. American Heart Association (AHA) eBooks allow users to read publications on any screen with a browser. AHA eBooks have the look of print books, with all the layout, figures, and images intact. eBooks feature customization options to change the font, bookmark pages, highlight text, and add notes. Users can read books online or download them to the AHA eBooks Reader app for off-line reading.

In addition to reading and downloading, you can:

  • Search: AHA eBooks are searchable. You can search within a book or across your eBook library.
  • Customize: You can highlight text on the screen; bookmark pages; or add notes throughout the eBook. You may also change the font and font size within the eBook to improve readability on various screens.
  • Navigate: In addition to accessing books from your library, your notes, bookmarks, and highlights become part of your dashboard and quick links.

When you access an eBook, you are obtaining the right to read the content online through the duration of your active subscription. This right also includes eBook downloads within your subscription. These rights are subject to technology conditions and limitations, as well as contractual agreements between the AHA and its vendors.

Individual AHA eBooks are updated if/when errors occur, science changes are required, and/or other updates are needed.  

No. AHA eBooks cannot be printed.

How-to Guide

Follow the instructions below to access eBooks on an iPhone/iPad:

App Store download URL: https://apps.apple.com/us/app/aha-ebook-reader/id734453806

  • Open the AHA eAccess site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • To download an eBook, you must first download the AHA eBook Reader app to your iPhone/iPad.  A Download App button can be found in the top right corner of the Library page.  If you have already downloaded the AHA eBook Reader app, you can skip this step.
  • From the AHA eAccess Library page, tap View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with a Download option.
  • Tap the Download button for your desired eBook and select Download ePub.
  • Tap on the green arrow button to download the file to your device.

  • Once downloaded, tap to select your downloaded file at the bottom of your browser.
  • Tap on the Share icon at the top right of your screen and select the AHA eBook Reader app.
  • You will be redirected to the app once open.
  • Select OK to load the eBook into the AHA eBook Reader app.
  • You can now read your eBook offline through the app.

Please note: The eBooks are downloaded in this format to minimize storage space required for your device. Device storage limitations may apply.

Follow the instructions below to access eBooks on an Android tablet:

Google Play Store download URL: https://play.google.com/store/apps/details?id=com.impelsys.ioffline&hl=en_GB

  • Download and install the AHA eBooks Reader Android app from the Google Play Store.
  • Open the AHA eAccess site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • To download an eBook, you must first download the AHA eBook Reader app to your tablet.  A Download App button can be found in the top right corner of the Library page.  If you have already downloaded the AHA eBook Reader app, you can skip this step.From the AHA eAccess Library page, tap View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with a Download option.
  • Tap on the Download button for your desired eBook and select Download ePub.
  • Tap on the green arrow button below to download the file to your device.
  • Tap on the downloaded file and select the AHA eBooks Reader Android app to open.
  • You will be redirected to the app.
  • Select OK to load the eBook into the AHA eBook reader app.
  • You can now read your eBook offline through the app.

    Please note: The eBooks are downloaded in this format to minimize required storage space on your device. Device storage limitations may apply.

For online reading:

  • Open the AHA eBooks site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • Click View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with Online Reading Options.
  • Click on Read Online to read the eBook online.

For offline reading:

  • Open the AHA eAccess site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • To download an eBook, you must first download the AHA eBook Reader app to your PC.  A Download App button can be found in the top right corner of the Library page.  If you have already downloaded the AHA eBook Reader app, you can skip this step.
  • From the AHA eAccess Library page, click View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with a Download option.
  • Click the Download button for your desired eBook and select Download ePub.
  • Click on the green arrow button to download the file to your device.

  • Click on the downloaded file and select the AHA eBooks Reader app to open.

  • Select OK to load the eBook into the AHA eBook reader app.
  • You will be redirected to the app where the eBook will download.
  • Once download is complete, double click the eBook to open it.
  • You can now read your eBook offline through the app.

For online reading:

  • Open the AHA eBooks site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • Click View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with Online Reading Options.
  • Click on Read Online to read the eBook online.

For offline reading:

  • Open the AHA eAccess site from the link or location provided by your institution.
  • The link will open to the AHA eAccess Library page with all the eBooks you currently have access to.
  • To download an eBook, you must first download the AHA eBook Reader app to your Mac.  A Download App button can be found in the top right corner of the Library page.  If you have already downloaded the AHA eBook Reader app, you can skip this step.
  • From the AHA eAccess Library page, click View Titles for the collection you wish to read.
  • You will see your subscribed eBooks with a Download option.
  • Click the Download button for your desired eBook and select Download ePub.
  • Click on the green arrow button to download the file to your device.
  • Click on the downloaded file and select the AHA eBooks Reader app to open.
  • Select OK to load the eBook into the AHA eBook reader app.
  • You will be redirected to the app where the eBook will download.
  • Once download is complete, double click the eBook to open it.
  • You can now read your eBook offline through the app.

Personalization

No.  The only reason a student would need to create an account is if they wished to personalize an eBook by creating notes, highlights, or bookmarks for later reference.

Bookmarks can be added by clicking on the Bookmark ribbon in the upper right-hand corner of the eBook you are reading.

  • Long Press and hold over the text you would like to select.
  • Drag over the text you would like to select.
  • Choose the Highlight/Notes option.
  • Select the color/underline or notes option.

 

  • Place the Cursor at the beginning of the text you would like to select.
  • Hold down the "left mouse button" and drag over the text you want to select.
  • Release the mouse button and choose the highlight color of your choice.
  • If you wish to make an annotation, click on Notes and a Pop-Up Box will appear where you can type in the desired text.